The implementation of a QM system is largely done by:

• Illustration of the actual state of existing process structures
• Determination of relevant process stops analogous to the requirements of the standard
• Integration of external requirements, for example (HACCP, TPM, or required customer specifications)
• Development of required processes (mapping of your policy and goals, qualifications of the persons responsible, process manuals, measuring points, audit programs, performance evaluation, handling of deviations, risk management)
• Training of process-involved employees
• Test runs with fault maneuvers, troubleshooting, tracking exercises and test audits
• Selection of a suitable certification authority
• Assistance with the practical management activity, e.g. internal audits, processing of an audit report, document control, management review
• Preparation of the stage 1 audit

An initial certification consists of a 2-stage audit. Level 1 audit objectives include:

• Documented information of the management system, including statistical information on scope, policies, objectives, interested parties, including:
• Internal communication, external communication
• Processes descriptions
• Levels of controls used (especially for multi-site organizations)
• Applicable statutory and regulatory requirements
• Checking the suitability of the goals of the organization
• Assessment of internal audits and management reviews
• Site-specific conditions of the organization
• Illustration of the responsible persons and their competence to prepare for level 2
• Reviewing the organization's understanding of the requirements of the standard,
• Identification of the most important services, aspects, processes, goals of the management system

Level 1 assessment must ensure that Stage 2 objectives can be met. Afterwards the preparation for the stage 2 audit takes place. The purpose of the Level 2 Assessment is to assess the effectiveness and effectiveness of the organization's management system.

Level 2 audit objectives include:

• Performance in monitoring, reporting and target achievement.
• Regulatory compliance audit, Measures requiring review
• Operational control
• Participation and knowledge of the workforce
• Internal Audits and Management Review
• Responsibility of the management.

With successful certification the implementation is finished


With good preparation, an initial certification procedure can be completed within a few months. There is a minimum duration between implementation and level 1, as well as between level 1 and level 2 audits.

Between the implementation of the management system and the first level 1 assessment, the evidence of the organization's effective implementation of the system must be mapped for at least three months. For multi-site organizations, the Level 1 Assessment is focused on the central organization. (See IAF 71 SD 6 013 | Revision: 1.1 | 20 August 2015)

Usually there should be a minimum of one month between Level 1 and Level 2 assessments. If more than three months and less than six months pass between Level 1 and Level 2, Level 1 should be repeated. At the end of six months, the level 1 is repeated.

A service provider who advises, trains, or otherwise is involved with a organisation may not certify. We therefore assist you in selecting an accredited certification body.

Our experienced auditors provide you with compliant and custom-tailored assessments of your suppliers. You can use it to evaluate your supplier companies and to promote them as part of your supplier development.

With an audit matrix for your suppliers, you create uniform corporate guidelines and transparency along the entire supply chain, traceable to the procurement of your suppliers. This stabilizes your own processes and sustainably improves auditing by your company's customers and your own certification

• Stabilize the delivery quality and punctuality of your suppliers
• Relevant test profiles identify suitable suppliers
• Targeted requirements protocols unify the supplier requirements
• Dependence on single source suppliers is degradable and your bargaining position strengthened.
• Monitoring enables comparisons of several suppliers
• At a customer audit, your business can demonstrate traceable quality.

Certification companies only check an ISO management system for compliance with the standards. At supplier audits, however, customers check their specific interests using the standard and their own specifications. This is sustainable and binds deeper than a mere certificate from a third party service provider.

Do you trust a certification in recurring scandals? The persistent loss of trust, certificate inflation and the desire of certification companies not to lose their clients by having too many nonconformities significantly reduces the sustainability of a certificate.
If you have audited your supplier there, you probably trust your supplier. This is the key to a working management system. Apply the "ISO standard" tool sustainably and intensify this with your customers and suppliers. A badge on the wall should only be their subordinate goal.

We support your auditors for their internal audits or 2.party audits with their suppliers